About Us

Robert Cass

Rob is a native of Calgary, Alberta. Canada.

He entered the tourism industry at the age of 12 and worked his way up through the various areas within hospitality industry including food and beverage, golf, ski, hotel, resort and spa operations. His 23 years of experience of working with entrepreneurs has provided Rob the progressive and creative mindset required to make meaningful and productive change quickly and efficiently.

Experience and Leadership

In 1991, Rob joined the management team at Hockley Valley Resort and over the next 12 years led the team in a transformation of a 28 room bankrupt inn into an award winning four season 104 room, golf, spa, ski and conference resort facility.

During his leadership as Vice-President and General Manager of Hockley Valley, the resort received numerous awards including multiple designations as one of Canada’s 50 Best Managed Private Companies award, regional business awards, several gold medals at culinary competitions and medalist as the Best Resort Golf Course in Canada.

Among the various boards and associations Rob has participated on, he was a Founding Member, Director and the Vice-President of Spas’ Ontario, the Association of Premier Spas.

Since then Rob has worked with numerous organizations and shared his knowledge and experience to improve and expand their business. Rob has also expanded his hospitality knowledge by branching out into Time Share and Fractional Vacation Ownership field.

Interests and Passions

On a personal level Rob is strong believer in a personal wellness and a yogic lifestyle. As part of this commitment to wellness Rob has earned his Yoga Teachers certification and is a certified Reiki and Thai Yoga Massage practitioner. Rob also trained under the watchful eye of renowned creator, trainer and facilitator of Shadow Work Facilitation™, Cliff Barry, where Rob achieved his Shadow Work™ Facilitator designation. Since then Rob has delivered, and led, numerous retreats, personal development groups and individual sessions.

in addition to teaching their own courses Rob has taught at spa colleges, private facilities and acts as a key note speaker at spa conferences across North America.

With his extensive senior management and project experience Rob continues to bring global perspective, combined with a focus on health and wellness, to his clients that ultimately provides outstanding results and long standing benefits to their organizations.

Julie Cass
Julie is a native of Toronto, Ontario, Canada.

Since an early age Julie has been entrenched in the hospitality industry. This has allowed her the opportunity to be involved in the hospitality business in many areas including, Spa, Catering, Sales, Golf, and Ski.

Education and Talent

After earning her honors degree in economics at Queen’s University Julie expanded her business background by working for the Royal Bank of Canada providing financing for small and medium sized businesses.

Among her projects have been the opening and running of the spectacular 10,000 sq foot Spa at Hockley Valley Resort in Orangeville, Ontario Canada and the premiere 6000 sq ft Avia Day Spa, Salon and Yoga Studio in Santa Barbara, California, USA.

Julie has combined this business acumen, with her hands on passion for spa and wellness, that makes her uniquely qualified to understand her clients challenges and bring forth creative and meaningful solutions.

Passion and Commitment

This passion for the Spa and Wellness industry lead Julie to attaining her Aesthetics Diploma to understand and grasp an extensive knowledge in skin care, body therapies, manicures, pedicures, waxing, reflexology and aromatherapy massage. Julie also went on to receive certifications in Reiki, and traveled to Jamaica to learn Chakra Balancing and Hot Stone Massage. Since then Julie now trains personnel on hot stone massage, chakra balancing, and numerous other spa modalities.

Julie is also a certified Yoga Instructor has taught throughout Ontario and also in California. Her enthusiasm for yoga has lead to her attending many workshops on different yoga teaching styles and enjoying a yogic lifestyle. She has also assisted with training other yoga teachers in achieving their certification.

One of Julies passions has been facilitating overnight and day workshops including topics of different yoga styles, breath work, meditation, chakra’s, energy clearing and cleansing, nutrition, aromatherapy, etc.

In addition to these many activities Julie enjoys being a key note speaker at spa conferences across the land.

Julie’s exceptional combination of training and experience is now being shared with all of Spaformation clients.