Our training and development programs are carefully designed to meet the specific needs of personal development in the spa industry. Each program is vigilantly crafted to bring up to date information and tangible tools you can implement in your spa, salon, or wellness centre today.
Spaformation courses are delivered by trained professionals with comprehensive and detailed knowledge and experience in the spa business. |
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Tremendous results to your bottom line and overall spa operations can be achieved by attending this course.
Spa Management Training
Success starts at the top and it is vital the leaders are walking the walk. With the benefit of extensive management and training experience we have carefully created our intensive spa management course that will continue the development of the most seasoned veteran or the manager in waiting.
Just some of the Spa Management Intensive Benefits:
• Methods to increase revenues
• Ways to decrease expenses
• Increase staff satisfaction & retention
• Improve operational efficiencies
• Learn easy spa marketing solutions
Our program will leave you with tangible and meaningful skills and tools to take back into the spa environment and create positive change immediately.
Attendees receive a complete manual including all areas of discussion, CD of templates and examples.
Certificate is received upon completion
These spa management programs will support your overall team goals by training managers on how to manage themselves and the team they lead.
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| Spa Management Outline |
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| DAY 1 |
DAY 3 |
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Financial Planning & Budgeting
• How to plan a budget
• The importance of forecasting
• The key cost ratios & targets to know
Effective Menu Planning
• Pricing services efficiently
• Treatment costs vs. service price
• What services to discount and package
• Add-ons and upgrades–why & how they work.
Keys to Spa Profits
• Inventory controls
• Systematic Purchase ordering
• Retail, Retail, Retail
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Your Human Resource tool kit
• Recruiting the right talent
• Hiring the right talent
• How to handle terminations
• Job Descriptions
• How to effectively execute evaluations
• How to plan for your team member growth
Operational Management
• Operational Manuals
• Reception/Call Centre Manuals
• Spa Policies and procedures, where and how to document these important details
• Supplier Relationships
• Sanitation and Disinfection Best Practices
• Technology and Equipment
• Your Operational Checklist
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| DAY 2 |
DAY 4 |
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Compensation Strategies
• Pay Fairly & Still make a profit
• Compensation strategies and models
• Options, which one fits for you
• Reward the Right behaviors
Motivating your Team
• Keeping your staff happy and productive
• Top 10 ways to retain your key players
• How to effectively communicate with your team
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Marketing – Your Complete Guideline
• Generating a Buzz for your Spa
• Key Website and Collateral decisions
• Creative Marketing–no need to break the bank
• Creating an effective Marketing Plan
• Media Kits and Creating PR
Creating “5 Star” Customer Service
• Tips & systems to create 5 star service
• How to successfully sustain your service levels
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SPECIAL OFFER
Calgary Spa Management Training
The First 5 Registrants will receive FREE access to our industry leading Spa Email Marketing Program
(Value more than $400)
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COURSE OPTIONS 2010 - (Same pricing as 2009)
4 Day Spa Management Intensive $ 1295.00*
2 Day Intensive $ 725.00* (pick any two days as listed below, Ontario programs only)
* plus g.s.t.
Check our Spa Management Outline or our training schedule for dates.
Registration Documents (pdf)
Cancellation and Refund Policy
Cancellation of the course booking (s) may be done without penalty fourteen (14) days in advance of the start date of the course.
Bookings after that date are subject to full charges. Spaformation reserves the right to change course date(s) if required and attendees will receive a full refund, less a $30 administration fee. Prices are subject to change without notice.
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| Spa Management Testimonials |
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ONTARIO TRAINING LOCATION:
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INTERCOSMETICS
1035 Stacey Court
Mississauga, Ontario, Canada
L4W 2X7
Click for Map
Course Times:
9:30 a.m. to 4:30 p.m. Daily
ACCOMMODATIONS:
If required you are invited to stay at the hotel of your choice. There are three hotels close proximity (minutes) to the training location.
Stage West
5400 Dixie Road, Mississauga, ON, L4W 4T4
Tel: 905-238-0159
Tolle Free: 800 966 9887
W: www.stagewest.com
Delta Toronto Airport West
5444 Dixie Road
Mississauga, Ontario L4W 2L2
Tel: 905-624-1144 Fax: 905-624-9477
Toll-Free : 1-800-737-3211
W: www.deltahotels.com
Days Inn - Toronto West Mississauga
4635 Tomken Road, Eglinton & Tomken
Mississauga, ON L4W 1J9 CA
Tel: 905-238-5480
W: www.daysinn.com
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| CALGARY TRAINING LOCATION: |
DVN Spa Systems
11, 6143 4 Street SE
Calgary, AB T2H 2H9
P: 403 243-0464
F: 403 243-0465
Click for location
Course Times:
9:30 a.m. to 4:30 p.m. Daily
ACCOMMODATIONS:
If required you are invited to stay at the hotel of your choice. There are three hotels close proximity (minutes) to the training location.
Blackfoot Inn
5940 Blackfoot Tr SE
Calgary, AB T2H 2B5, Canada
(403) 252-2253
Good full service business hotel. 5 blocks from office.
www.blackfootinn.com
Holiday Inn Macleod
4206 MacLeod Trail
Calgary, AB T2G 2R7, Canada
(403) 287-2700
Newly renovated full service hotel.
www.hihotelcalgary.ca
Comfort Inn & Suites South
4611 Macleod Trail Southwest
Calgary, AB T2G 0A6, Canada
(403) 287-7070
Good limited service hotel. Continental breakfast no restaurant.
Click for info
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