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Custom Training Programs
Each business is different and so are the training needs. We are delighted to have worked with many of the best spas in the country to design custom programs to meet their specific areas in need of support.
Modify Existing Programs
We can work with you to modify any of our existing classes such as Spa Reception, Retail Sales, or Guest Service Excellence training. Review our process below to see how that works.
New Programs
if you have any specific needs our team is able to efficiently and effective design programs to meet and exceed your expectations.
Custom Training Programs Development
To maximize the performancein your own business have our professionals to come to your business and deliver a high energy, high impact custom training program that will not only jump start your revenue but give you a system that is built to last.
OUR PROCESS
1. A thorough review of your current status and performance. Based on this review we will make recommendations for new or amended policies that will form the basis of a new detailed program. This may include commission structures, operational needs, incentives etc,
2. Established clear team goals.
3. Create customized manuals that each team member receives and you can use for future staff.
4. Deliver the training with all team members.
Once again we will review our course materials to match your existing strategy but will also include additional techniques and strategies to power your staff’s performance. This will aid in advancing your strategy forward.
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Spa Management Training
These spa management programs will support your overall team goals by training managers on how to manage themselves and the team they lead.
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